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Privacy Policy

This Policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

This privacy policy applies between you, the User of this Website and RankPen LLC, the owner and provider of this Website. RankPen LLC takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: https://omy9.com/terms-and-conditions/.

Please read this privacy policy carefully. If you have any questions regarding this Policy and our privacy practices, you can telephone us on +14422227456

1. Information We Collect

When you visit Omy9.com, we automatically collect certain information through cookies and other tracking tools. These tools help improve your experience and allow us to understand how you use our site. For details on the cookies we use and how you can manage them, check our Cookie Policy.

2. Information You Provide Voluntarily

You may share personal information with us in the following ways:

  • Creating an Account: When you create an account, we may collect your name, address, contact details, and password. This helps us manage your account and process your orders.
  • Placing an Order: To process your orders, we collect delivery details like address and contact numbers. Payment details are securely handled by trusted third-party providers.
  • Newsletter Signup: If you sign up for our newsletter, we’ll use your email to share product updates, offers, and news.
  • Surveys and Contests: When you participate in surveys or contests, you may provide contact details and feedback. This information helps us improve our services and offer tailored promotions.
  • Customer Feedback: If you leave a comment or review on our site, we may collect your name and email for quality purposes.
  • Contacting Us: When you contact us via email, phone, or social media, we’ll use your details to respond to your queries or complaints and improve our services.

3. How We Use Your Information

We collect and use your information to:

  • Process orders and deliver products or services.
  • Communicate with you about your account or order.
  • Improve our website, products, and customer service.
  • Send marketing communications if you’ve opted in (you can unsubscribe anytime).
  • Comply with legal requirements or protect your interests.

4. Email Communications

We may send you emails about your account, orders, or promotions. You can unsubscribe from promotional emails anytime using the link at the bottom of each email. However, we may still send service-related emails when necessary.

5. Sharing Your Information

We don’t sell your personal information. However, we may share it with:

  • Trusted partners who help process payments, deliver products, or improve our website.
  • Legal authorities if required by law.
  • Marketing or service providers to send you relevant offers or updates.

6. Security of Your Information

We take your privacy seriously and use advanced security measures to protect your data. While we strive to safeguard your information, no online platform can be 100% secure.

7. Data Retention

We keep your personal data only as long as necessary to fulfill the purposes outlined in this policy. When we no longer need your data, we will delete or anonymize it.

8. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of receiving marketing emails.
  • Withdraw your consent for data usage at any time.

To exercise your rights, email us at [email protected].

9. Contact Us

If you have any questions or concerns about your privacy or this policy, please contact us at:

Email: [email protected]

Thank you for trusting Omy9.com. We are committed to protecting your privacy and providing a safe shopping experience.

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